Online service requests
Customers describe the problem, add photos, and choose their equipment. Each request is sorted and assigned as it arrives.
Handle every service call from start to finish.
Customers request service online. Your team schedules the visit, fixes the problem, and keeps the customer updated along the way.
Tracked to the finish
Each request has an owner, a priority, and a due date.
From request to repair
Turn a request into a quote, a scheduled visit, or a warranty return.
Customers stay in the loop
Customers can check the status of their request anytime and get a text or email as it moves along.
Also included
- Warranty returns tracked from start to finish
- Categories and priorities you set
- Repeat visits on the same request
- Updates for equipment makers and partners
See it on your own jobs
Book a 30-minute demo. We'll run one of your real jobs through solarOS, from the quote to the invoice.