Acceptable Use Policy
Rules for using solarOS responsibly and protecting the people and businesses who rely on it.
Permitted use
Use solarOS for legitimate solar, home energy, field service, provider discovery, customer communication, quoting, billing, monitoring, and related business operations. Information you publish should be accurate and appropriate for its audience.
Prohibited conduct
Do not use solarOS to break laws, misrepresent a business, impersonate others, scrape public pages at abusive rates, interfere with the service, bypass access controls, upload malicious code, spam homeowners or providers, or submit content that infringes rights or creates safety risk.
Provider content
Providers are responsible for published claims, licenses, coverage areas, service descriptions, prices, and offers they choose to make visible. solarOS may remove or limit content that appears inaccurate, unsafe, unlawful, or inconsistent with these policies.
Enforcement
solarOS may investigate suspected violations, limit access, remove content, suspend workflows, or contact affected parties when needed to protect the platform, homeowners, providers, or other users.